Resources & Knowledge Center

Our no win, no fee guarantee means you only pay legal fees if we successfully recover compensation for you. If your claim is unsuccessful, you won't pay any legal fees to us. We also provide After the Event (ATE) insurance to protect you from paying the other side's costs.

Most claims are resolved within 6-12 months, though complex cases may take longer. PCP claims typically resolve faster (4-8 months), while Diesel Gate claims may take 8-15 months depending on the manufacturer's response. We'll provide regular updates throughout the process.

Required documents vary by claim type but typically include: finance agreements, purchase receipts, correspondence with dealers/lenders, and identification. For PCP claims, we need your credit agreement. For Diesel Gate, vehicle registration and purchase documents. Our document wizard will guide you through exactly what's needed for your specific claim.

Yes, you can still make a claim even if you've sold your vehicle or completed your finance agreement. The key factor is whether you were mis-sold the finance or affected by the emissions scandal during the time you owned the vehicle. We can help recover compensation for past mis-selling regardless of your current ownership status.